Warning: Deprecated documentation
You are using the old version of the online help for ERPConnect.
Make sure to use the documentation within the new HelpCenter for ERPConnect.
A demo license is automatically installed with the installation of ERPConnect.
A regular license is provided in the Theobald Software Customer Portal after purchasing the product.
Note: The standard demo license does not support working in web environments. To test ERPConnect with your ASP.NET project, apply for a test license number at sales@theobald-software.com.
Installing the ERPConnect license #
After the end of the test period ERPConnect will not run without a valid licence.
Because ERPConnect checks the licence number on every call (client and server), you need to set your licence number before the first connection to SAP is established.
Set the license during runtime through the static class ERPConnect.LIC as shown in the code below.
ERPConnect.LIC.SetLic("XXXXXXXXXX");Maintenance #
Contact the sales department for information about available maintenance options.
In case of technical difficulties, contact the support team: https://support.theobald-software.com.
Technical Support #
How to contact the Theobald Software support team:
- Open a ticket in our Support Portal.
- Provide as much information as possible for the Theobald Software support team to understand and analyze the issue.
- If there is an error message, copy and paste the error message in the ticket.
Disclaimer: SAP versions that are no longer supported by the manufacturer are excluded from the Theobald Software support. Issues specific to custom BAPIs (Z function modules) or custom reports (Z reports) are also excluded from the scope of support.